The Missouri Department of Insurance reports consumers who filed complaints with the Missouri Department of Insurance received almost $11 million in additional claim payments from their insurance companies in 2012.
Per director John M. Huff: "Protecting Missouri consumers is our top priority, and they need to know we are a free resource that can assist when they run into problems with insurance claims. Sometimes all it takes is a call or letter from one of our technical experts to resolve a dispute between policyholders and their insurance companies."
What generates the most complaints for the Department of Insurance? Health insurance, followed by auto and homeowners. The most common complaints were denial of claims, claim delays and unsatisfactory offers.
The department handled 3,851 formal complaints in 2012.
Read more about the types of complaints handled last year at this link.
Remember, if you have an insurance complaint, check out the Missouri Department of Insurance website.